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Refund Policy for ClientDoneForYou

Last updated: July 20, 2026

This Refund Policy explains how refunds work for purchases made for ClientDoneForYou, operated by ORCHID'S DEVOTION UNIPESSOAL LDA, NIF 518221393, registered at Rua Carolina Michaelis de Vasconcelos, 5, 2670-526 Loures, Lisboa, Portugal.

1. 14-day refund policy

You may request a full refund within 14 calendar days of your initial purchase or first subscription payment for ClientDoneForYou. This voluntary guarantee applies only to the first payment for a customer account, not to later renewal charges, except where mandatory law requires otherwise.

2. Subscription cancellations

You may cancel a subscription at any time to prevent future renewals. If you cancel after the 14-day refund window has passed, the cancellation will stop future billing and your access will continue until the end of the current paid billing period. Cancelling a subscription does not automatically refund a completed charge.

3. Refund request window

To use the voluntary first-payment guarantee, you must contact us no later than 14 calendar days after the initial charge. Duplicate, fraudulent, or clearly incorrect charges may be reported at any time and will be reviewed individually.

4. How to request a refund

Email dmitrii@clientdoneforyou.com with:

  • the email used for purchase
  • the date and amount charged
  • a short explanation of the issue

5. Refund processing

Refunds are processed through Stripe using the original payment method where possible. Once approved, we submit refunds within 14 days. The time for funds to appear after submission may depend on your bank or card provider.

6. Effect of refund

If a refund is issued, access to the relevant paid product or subscription may be removed or terminated.

7. Renewal charges

Subscription renewals are generally non-refundable after the applicable paid period begins. If you believe a renewal occurred after a valid cancellation or resulted from a billing error, contact us promptly so we can investigate.

8. Consumer rights

This Refund Policy does not limit any mandatory consumer rights that apply under the laws of your country of residence.

9. Chargebacks

Please contact us first if you do not recognize a charge or have a billing problem. This does not limit your right to contact your bank or card issuer.